Terms of Service
These terms govern your use of ApprentiQ's platform and services. Please read them carefully.
Last updated: January 27, 2025
Welcome to ApprentiQ! These Terms of Service ("Terms") are a legal agreement between you and ApprentiQ ("we," "us," or "our") regarding your use of our website, platform, and services (collectively, the "Services").
By accessing or using our Services, creating an account, or joining our waitlist, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
We may update these Terms from time to time. When we do, we will post the updated Terms on our website and update the "Last updated" date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.
ApprentiQ is an AI-powered platform designed to help users practice and improve their interview skills, career development, and professional growth. Our Services include:
- AI-driven interview simulation and practice tools
- Customizable avatar-based interview scenarios
- Performance feedback and analytics
- Career development resources and guidance
- Educational content and learning materials
- Community features and user interaction tools
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of our Services.
Account Creation
To access certain features of our Services, you may need to create an account. When creating an account, you must:
- Provide accurate, current, and complete information
- Be at least 13 years old (or the minimum age in your jurisdiction)
- Have the legal capacity to enter into these Terms
- Not create multiple accounts for the same person
Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
- Ensuring your account information remains accurate and up-to-date
Account Restrictions
You may not:
- Share your account with others
- Use another person's account without permission
- Create accounts using automated means
- Sell, transfer, or assign your account to others
When using our Services, you agree to:
- Use the Services only for lawful purposes
- Respect the rights and dignity of other users
- Provide honest and accurate information
- Follow all applicable laws and regulations
- Respect our intellectual property and that of others
Prohibited Activities
You may not:
- Use the Services to harass, abuse, or harm others
- Post or share illegal, harmful, or offensive content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Use automated tools to access our Services without permission
- Reverse engineer, decompile, or disassemble our software
- Violate any applicable laws or regulations
- Impersonate others or provide false information
- Spam or send unsolicited communications to other users
- Upload viruses, malware, or other harmful code
Enforcement
We reserve the right to investigate violations of these Terms and take appropriate action, including warning users, removing content, suspending or terminating accounts, and cooperating with law enforcement.
Our Intellectual Property
ApprentiQ and our Services, including all content, features, functionality, software, text, graphics, logos, and trademarks, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Limited License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial use, subject to these Terms.
Restrictions
You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or logos without authorization
- Create derivative works based on our Services
- Remove or alter any copyright or proprietary notices
- Use our Services for commercial purposes without our consent
Feedback and Suggestions
If you provide us with feedback, suggestions, or ideas about our Services, you grant us the right to use, modify, and incorporate such feedback without any obligation to compensate you.
Your Content
You retain ownership of any content you create, upload, or share through our Services ("User Content"). However, by using our Services, you grant us certain rights to your User Content.
License to Us
You grant ApprentiQ a worldwide, non-exclusive, royalty-free license to use, copy, modify, distribute, and display your User Content solely for the purpose of providing and improving our Services.
Content Standards
Your User Content must:
- Be accurate and not misleading
- Not violate any laws or regulations
- Not infringe on others' intellectual property rights
- Not contain harmful, offensive, or inappropriate material
- Not include personal information of others without consent
Content Monitoring
While we are not obligated to monitor User Content, we reserve the right to review, edit, or remove any content that violates these Terms or is otherwise objectionable.
Paid Services
Some of our Services may require payment. If you choose to purchase paid Services, you agree to pay all applicable fees as described at the time of purchase.
Payment Terms
- All fees are non-refundable unless otherwise stated
- Payments are due immediately upon purchase
- We may change our pricing with reasonable notice
- You are responsible for all taxes associated with your purchases
- Failed payments may result in service suspension
Subscriptions
For subscription services, your subscription will automatically renew unless you cancel before the renewal date. You can cancel your subscription through your account settings or by contacting us.
Refunds
Refunds are generally not provided except as required by law or as specifically stated in our refund policy. If you believe you are entitled to a refund, please contact our support team.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Services, you consent to the collection and use of your information as described in our Privacy Policy. Please review our Privacy Policy to understand our practices.
Service Disclaimers
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our Services will be:
- Uninterrupted, secure, or error-free
- Free from viruses or other harmful components
- Accurate, reliable, or complete
- Suitable for your specific needs or purposes
Educational Purpose
Our Services are designed for educational and practice purposes. While we strive to provide helpful tools and resources, we do not guarantee specific outcomes, job placements, or career success.
Limitation of Liability
To the maximum extent permitted by law, ApprentiQ and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Personal injury or property damage
- Emotional distress or reputational harm
- Any damages arising from your use of our Services
Damage Cap
Our total liability to you for any claims arising from or related to these Terms or our Services will not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.
Indemnification
You agree to defend, indemnify, and hold harmless ApprentiQ from any claims, damages, or expenses (including reasonable attorney fees) arising from your use of our Services or violation of these Terms.
Termination by You
You may terminate your account and stop using our Services at any time by contacting us or using the account deletion features in your account settings.
Termination by Us
We may suspend or terminate your access to our Services if you:
- Violate these Terms or our policies
- Engage in fraudulent or illegal activities
- Fail to pay required fees
- Pose a security risk to our Services or other users
- Use our Services in a way that could harm our business or reputation
Effect of Termination
Upon termination:
- Your right to use our Services will immediately cease
- We may delete your account and associated data
- You remain liable for any outstanding fees or obligations
- Certain provisions of these Terms will survive termination
Data Retention
After termination, we may retain certain information as required by law or for legitimate business purposes, as described in our Privacy Policy.
Governing Law
These Terms and your use of our Services are governed by the laws of the United States and the state where ApprentiQ is incorporated, without regard to conflict of law principles.
Dispute Resolution
If you have a dispute with us, we encourage you to first contact our support team to try to resolve the issue informally. If we cannot resolve the dispute informally, any legal action must be brought in the courts located in our jurisdiction.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Time Limitation
Any claim or cause of action arising from or related to these Terms or our Services must be filed within one year after the claim or cause of action arose, or it will be forever barred.
Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and ApprentiQ regarding our Services.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
Assignment
You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.
Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, or government actions.
If you have any questions about these Terms of Service or need to contact us for any reason, please reach out to us:
ApprentiQ Legal Team
- Email: support@apprentiq.com
- Subject Line: Terms of Service Inquiry
- Response Time: We aim to respond within 48 hours
We are committed to addressing any questions or concerns you may have about these Terms and your use of our Services.